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About Online Tech-Help Advice

We're dedicated to empowering and enhancing people's lives by creating powerful tools and applications that help create better ways to solve technical issues through humanizing connections made between people online.

We believe many of today's technical issues can be easily solved online by connecting with knowledgeable technology specialists. Instead of taking your device or issue into a store for an in-person visit, you can communicate with your specialists by never leaving the comfort of your home to receive the answers you seek to your tech problem.

Online technical support allows you access to independent, qualified and experienced specialists who offer their services for an affordable fee on a wide range of topics like: digital photography, Microsoft products like Office, Word, Excel, Windows and so much more.

Our online technology advisors provide you with the insights you need through a variety of communication methods whenever you may need them: 24/7/365. Over the phone (toll-free or click-to-call from the web)? No problem. Via online text chat (Instant Message) or email? We've got you covered.


How It Works

  1. Search by Topic

    Search to find the right tech specialist to help resolve your technology issue. View their listing, credentials, written feedback & ratings from other customers to see how they can best help you.

  2. Get Insights

    Once you've selected your technology advisor to resolve your tech issue, click to call (if they're available), start an online chat session, schedule an appointment or send them an introductory email.

  3. Rest Easy

    Ingenio makes the connection to you and your selected tech advisor meaning it's safe, secure and confidential. Your identity is never revealed nor are you ever billed without authorization. We guarantee your satisfaction too.

Powered by Ingenio

Websites "Powered by Ingenio" rely on the Ingenio technology platform which has been a trusted, reliable resource for personal advice since its launch in 1999. Now, over a decade later, millions of successful transactions have confirmed the Ingenio platform as a leader in phone, online text-chat and web-based personal advice.

Ingenio is dedicated to empowering lives by helping people discover answers to their most pressing questions. We're proud of our network of personal advisors and the informative, reliable, convenient, and reasonably-priced online services they provide to help people in need: anytime, anywhere.